Privacy Policy

Welcome to HIMASTORES, your trusted online store for innovative STEM learning electronics and stationery items. At HIMASTORES, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from our store.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: This includes details such as your name, email address, shipping address, and payment information that you provide during checkout.
• Non-Personal Information: This includes technical details such as your IP address, browser type, device type, and browsing behavior on our website. This information helps us improve our website and your shopping experience.
• Payment Information: We collect payment details (credit card, bank information, etc.) to process your transactions. These details are encrypted for your protection and are never stored on our servers.

How We Use Your Information

Your information is used for the following purposes:

• Order Processing: We use your personal details to process and fulfill your orders, including shipping and delivery.
• Customer Support: We may contact you regarding any queries or concerns related to your orders or our products.
• Marketing: We may send promotional emails, newsletters, or special offers that we believe might interest you. You can opt out of these communications at any time.
• Website Improvement: We analyze website traffic and usage patterns to enhance your browsing experience and improve our online store's functionality.

How We Protect Your Information

We use a variety of security measures to safeguard your personal information, including encryption technologies, secure payment gateways, and strict access controls. While we strive to maintain the highest security standards, no method of electronic transmission or storage is 100% secure. However, we are committed to protecting your data and taking all necessary precautions to keep it safe.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing services. These third parties are obligated to keep your information confidential and use it solely for the purposes we specify.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our site. These cookies help us remember your preferences, track website performance, and deliver personalized content. You can disable cookies through your browser settings, but this may affect your user experience.

Your Rights

As a customer, you have the following rights concerning your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any incorrect or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-out: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

• Email: sales@himastores.com
• Phone: +254 757331204
• Address: HIMASTORES, Mombasa, Kenya